Privacy Policy

Information we collect

• Account information such as name, email address, and role.
• Operational data you input (work orders, assets, inventory, and related metadata).
• Usage data such as logins, browser/device information, and audit logs.

How we use information

• Provide and maintain the CMMS platform and related features.
• Authenticate users, enforce permissions, and secure tenant data.
• Send system notifications and service-related emails you request.
• Monitor performance, troubleshoot issues, and improve the service.

Data sharing

We do not sell personal data. We may share information with service providers who help operate the platform (hosting, email delivery, and analytics) under contractual confidentiality obligations.

Data retention

We retain customer data for as long as your organization maintains an active account, or as needed to comply with legal obligations and resolve disputes.

Your choices

Your organization controls user access and data within the platform. Contact your system administrator to update your account details or request data exports.

Contact

If you have questions about this Privacy Policy, please contact your CMMS administrator or support team.